Refund policy
Return and Refund Policy
At Bellavera, your satisfaction and safety are our highest priorities. We carefully select and provide quality products designed to enhance your wellness experience.
Our policy regarding returns and refunds is as follows:
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Due to the nature of our products and their close contact with skin, we do not accept returns or exchanges unless there is a defect or issue with the product itself.
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If you believe you have received a damaged or faulty product, please contact us immediately with details and photos. We will work closely with the manufacturer to resolve the issue.
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In the rare event of an allergic reaction, please notify us promptly. To process any potential refund or product replacement, we require completion of a manufacturer form alongside clear photographic evidence of the reaction.
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We ask for your understanding that refunds or returns will only be granted after verification of the issue, in accordance with our commitment to your safety and the integrity of our products.
If you have any concerns or questions, our team is here to support you. Please reach out to hello@bellavera.ca or call/text (780) 306-9001 for assistance.
